Privacy Policy

1) Who We Are & How to Reach Us

TeeDIY Inc. ("TeeDIY", "we", "us") provides AI-assisted custom print-on-demand apparel.

Mailing address: 19465 E Walnut Dr N,Walnut, City Of Industry, CA 91789, United States

2) Scope

This Policy explains how we collect, use, disclose, and protect personal information ("PI") when you access our website, create an account, design or upload content (including AI-generated artwork), place orders, communicate with us, or otherwise interact with our services.

3) California “Notice of Collection” (CPRA)

Categories of PI we collect: identifiers (name, username, email, phone), customer records (addresses), commercial info (orders), internet/network activity (device, IP, pages viewed), geolocation, inferences (preferences).

Sensitive PI: limited; may include government ID (for refunds), financial info (last 4 digits), and content (artwork, images, prompts). We do not collect biometric PI. We do not sell sensitive PI (e.g., SSN, precise geolocation) for normal operations.

Sources: directly from you (e.g., uploads, payments), analytics, ad networks, personalization/analytics/measurement, fraud prevention, and shipping providers.

Retention (typical): orders: up to 7 years; support records: up to 2 years; analytics logs: up to 26 months; advertising metrics: up to 12 months; de-identified data may be retained longer.

Disclosure: we do not sell PI for money; we may "share" PI for cross-context behavioral advertising as defined by CPRA. You can opt out via “Your Privacy Choices / Do Not Sell or Share” link (if available) or by contacting privacy@teediy.com. We honor opt-out signals such as Global Privacy Control (GPC).

4) Information We Collect

You provide: account data, contact/shipping/billing info, designs/images/prompts, survey/feedback, communication history.
Automatic: IP, device/browser, cookie IDs, session details, pages viewed, referral URLs, performance metrics, approximate location from IP.
Content: uploaded images and text; last 4 digits tokenized; status; carriers’ tracking/delivery status; fraud/payment records.

5) Cookies & Tracking

We use cookies, device IDs, pixels, and similar tech for core functionality, authentication, analytics, fraud prevention, and personalization. You can control cookies via browser settings. Third-party analytics/ad providers may process data under their policies. Do Not Track signals are not consistently honored across the industry; we may not respond to DNT.

6) How We Use PI

We operate and improve services; fulfill and ship orders (USPS, UniUni, GoFor, and others); personalize content and recommendations; prevent and mitigate fraud and abuse; communicate about orders; provide support and respond to inquiries; conduct analytics and research; comply with law; use of designs/prompts to train/improve AI (see 9).

7) How We Share PI

Service providers/processors: payments, printing/fulfillment, packaging and logistics, email/SMS vendors, analytics, fraud/security, hosting/IT.
Business transfers: merger, acquisition, or asset sale.
Legal: to comply with law, enforce terms, or protect rights/safety/property.
We do not permit service providers to use PI beyond our instructions.

8) Children & Teens

Our services are not directed to children under 13 and we do not knowingly collect PI from them. If you believe a child under 13 provided PI, contact us for deletion. Users 13–17 may use the services only with parental/guardian consent.

9) Designs, Prompts & AI

You own copyrights in artwork you create or upload (if any). With ownership preserved, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, reproduce, adapt, publicly display/perform, and distribute content to: fulfill orders; display on product pages, galleries, and recommendation feeds; and develop, train, and improve AI models.

You can opt out of future model-training use via privacy@teediy.com (subject: “Model Training Opt-Out”). We will verify and respond as required. Effect of opt-out: already-trained models and de-identified datasets may be retained.

10) Your Privacy Rights

Subject to law (e.g., CCPA/CPRA): access, correct, delete, opt out of sale/share/targeted ads, and limit use of sensitive PI (if collected). Submit requests to privacy@teediy.com. We will verify and respond as required. We do not discriminate for exercising rights.

11) Marketing, Emails & SMS

You may opt out of marketing emails via unsubscribe links. SMS: by enrolling, you consent to receive marketing messages; message/data rates may apply; frequency varies; reply STOP to cancel; HELP for help; not required for purchase.

12) Security

We use reasonable technical and organizational measures. No method is 100% secure.

13) International Visitors

If you access from outside the U.S., you consent to processing in the U.S., which may have different data protection laws.

14) Changes

We may update this Policy; material changes will be posted with an updated date.